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Privacy Policy

CHEF WORKS CANADA INC. PRIVACY POLICY

Chef Works Canada Inc. (Chef Works) recognizes your right to privacy and is strongly committed to protecting the privacy of all our visitors to this website and other online forums through which you communicate with us. The intent of this Privacy Policy is to detail our policies and procedures regarding the collection, use and disclosure by Chef Works of Personal Information you choose to share with us.


Your Consent

By using our website, you consent to the collection, use and disclosure of your Personal Information by Chef Works in accordance with the terms of our Privacy Policy. If we change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be effective immediately following the posting of such changes to this website. You agree to review our Privacy Policy from time to time and agree that any use by you of this website after changes to our Privacy Policy shall constitute your acceptance of all such changes. This Privacy Policy was last modified on March 24, 2016. Please also see our website’s Terms of Use for other terms and conditions governing your use of our website and our products and services.


Definitions

“Cookies” means small files sent to your browser from a web server and stored in your computer.
“Information of a Non-Personal Nature” means any non-confidential, non- proprietary information derived from your connection to this website, such as your Internet browser, domain name and referrer link.
“Personal Information” means personally-identifiable information including, without limitation, your name, title, street address, telephone number and personal e- mail address.


Information of a Non-Personal Nature

As a general policy, with the exception of IP addresses, no Personal Information is automatically collected from visitors to the Chef Works website. Chef Works may gather and analyze IP addresses and certain Information of a Non- Personal Nature regarding website usage by visitors to the Chef Works website. Such data is used in an aggregate form to assist Chef Works in determining general usage patterns and to administer, diagnose problems with, and fine tune the layout of the Chef Works website. We may share non-personal, summary, or aggregate customer data with partners and other third parties at our discretion.


Cookies

Chef Works may use Cookies to store and sometimes track information about your use of our website. In addition to improving the general layout of the website, Cookies allow us to customize our website to each visitor’s individual preferences. Although most web browsers automatically accept Cookies, you can usually change your browser to prevent you from receiving Cookies or to notify you whenever you are sent a Cookie so that you may decide whether or not to accept it. If you decide not to accept a Cookie, you can still enjoy all of the features of our website.


Collection, Use and Disclosure of Personal Information

In certain portions of the Chef Works website, certain Personal Information may be voluntarily and knowingly provided to us by visitors to the Chef Works website. Chef Works, may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postal code, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Billing and credit card information to be retained for current order processing only

Chef Works shall only collect Personal Information of visitors to the Chef Works website with prior notification and shall use all commercially reasonable efforts to protect your Personal Information. If you do not want us to have access to your Personal Information, please do not provide it while using this site. When you do provide Personal Information, you are authorizing us to use it in accordance with the terms of the Privacy Policy and any other applicable terms, including your right to limit our use of the Personal Information (see “Who to Contact” below).
Chef Works may use Personal Information for editorial, feedback or other fully disclosed purposes, such as to improve our products and services or respond by e-mail to an inquiry that you posted on-line, to the extent such use by Chef Works is explained to visitors when the information is voluntarily and knowingly provided to Chef Works. We may also match your Personal Information that you provide to us on this website to information contained in our database. Your Personal Information may also be used by Chef Works to contact you regarding other products or services which may be of interest to you (including those that we may offer jointly with other companies).
We will not give, sell, rent, or loan any of your Personal Information to any third party (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential or a third party who buys our business) unless you have authorized us to do so.
Chef Works reserves the right to access and/or disclose Personal Information where required to comply with applicable laws or lawful government requests or, in Chef Works reasonable opinion, to operate the Chef Works website properly and securely, or to protect Chef Works or visitors to this website. Chef Works, acting reasonably, shall attempt to obtain the prior consent of the individual to whom such Personal Information relates prior to disclosure to third parties.


A Note to Parents

Chef Works is very sensitive to privacy issues and is committed to protecting the on-line privacy of children and making the Internet safe for our users. As a result, no Personal Information should be submitted to or posted on this site by children under the age of 13 without their parent or guardian’s permission. In addition, if a user younger than 13 wishes to send us Personal Information, he or she must first give us his or her parent’s or guardian’s e-mail address so that we can obtain their permission, or have the child’s parent or guardian consent on his or her behalf. No Personal Information will knowingly be accepted from a child under 13 before this permission is obtained. Be assured that Chef Works will not condition a child’s participation in any website activity on the child’s disclosure of more Personal Information than is reasonably necessary to participate in that activity.
If your child has already provided us with Personal Information, you may ask to see this information for the purpose of correcting it, or ask us to delete this information from our records entirely (see “Who to Contact” below.)


Who to Contact

We welcome your feedback. If you have questions, comments or concerns about our Privacy Policy, or would like to do any of the following:

  • See Personal Information that you have already sent us so that you can correct, update or delete your Personal Information from our files.
  • Once your minor child has sent us Personal Information, see that Personal Information so that you can correct, update or delete it.
  • Ask that we not send you direct marketing mailings or otherwise contact you.
  • Report any violation of this Privacy Policy.

Please contact our Chef Works Privacy Officer by email at privacy@chefworks.ca or by regular mail at:

Chef Works Canada Inc.

35 Fulton Way, Unit 2, Richmond Hill, ON L4B 2N4